Eight Steps to Success

Measuring Program Outcomes provides a step-by-step approach to developing a system for measuring program outcomes and using the results. The approach, based on methods implemented successfully by agencies across the country, is presented in eight steps, shown below. Although the illustration suggests that the steps are sequential, this is actually a dynamic process with a good deal of interplay among stages.

To help illustrate the steps and their relationships to each other, Measuring Program Outcomes follows four hypothetical programs through the process of planning for outcome measurement. The manual also provides worksheets and other tools to help you plan for your program's outcome measurement system.

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