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Outcome Measurement Resource Network

Who is Involved in Outcome Measurement?

Health, Human Service, and Youth-Serving Organizations



LIST OF NATIONAL HUMAN SERVICE ORGANIZATIONS Web Sites

UNITED WAY OF AMERICA'S OUTCOME MEASUREMENT INITIATIVE

COLLABORATION WITH NATIONAL HUMAN SERVICE ORGANIZATIONS

United Way of America meets regularly with executive directors of the national health, human service, and youth- and family-serving organizations whose local affiliates receive the largest amounts of funding from local United Ways. Organizations in this group, called the "Leadership 18," are:

  • Alliance for Children and Families
  • American Cancer Society
  • American Red Cross
  • Big Brothers Big Sisters of America
  • Boys & Girls Clubs of America
  • Boy Scouts of America
  • Camp Fire USA
  • Catholic Charities USA

  • Child Welfare League of America
  • Council of Jewish Federations
  • Girl Scouts of the U.S.A.
  • Girls Incorporated
  • Goodwill Industries International
  • Lutheran Services in America
  • National Mental Health Association

  • National Urban League
  • The Salvation Army
  • United Cerebral Palsy
  • United Jewish Communities
  • United Neighborhood Centers of America
  • Visiting Nurse Associations of America
  • YMCA of the USA
  • YWCA of the U.S.A.
Representatives of five national organizations served on UWA's initial Task Force on Impact:
  • Big Brothers Big Sisters of America
  • Girl Scouts of the U.S.A.
  • Girls Incorporated
  • United Neighborhood Centers of America
  • YMCA of the USA

Representatives of four of these organizations (Big Brothers Big Sisters, Girl Scouts, Girls Incorporated, and United Neighborhood Centers) serve on the continuing Task Force on Outcome Measurement.

In February 1996, UWA invited 32 national human service organizations to a meeting to discuss the outcome measurement initiative, the organizations' various efforts related to program evaluation, and ways of collaborating to build outcome measurement capacity among local agencies. Organizations whose representatives attended the meeting were:



  • Alliance for Children and Families
  • American Foundation for the Blind
  • American Red Cross
  • Association of Jewish Family & Children's Agencies
  • Big Brothers Big Sisters of America
  • Boys & Girls Clubs of America
  • Boy Scouts of America
  • Catholic Charities USA
  • Child Welfare League of America

  • COSSMHO (National Coalition of Hispanic Health and Human Services Organizations)
  • Council of Jewish Federations
  • Epilepsy Foundation of America
  • Girls Scouts of the U.S.A.
  • Girls Incorporated
  • Goodwill Industries International

  • National Assembly of National Voluntary Health and Social Welfare Organizations
  • National Council of La Raza
  • National Urban League
  • The Salvation Army
  • United Cerebral Palsy Associations
  • United Neighborhood Centers of America
  • Volunteers of America
  • YMCA of the USA

In March and April 1996, the Girl Scouts of the U.S.A., along with five local United Ways, participated in pilot testing UWA's agency training resources on outcome measurement.

At the organizations' request, UWA held a training workshop on outcome measurement for national organization representatives in October 1996. Participating organizations were:

  • American Camping Association
  • American Red Cross
  • Association of Jewish Family & Children's Agencies
  • Big Brothers Big Sisters of America
  • Boys & Girls Clubs of America
  • Boy Scouts of America
  • Catholic Charities USA

  • COSSMHO (National Coalition of Hispanic Health and Human Services Organizations)
  • Corporation for National Service and the National Senior Service Corps
  • United Jewish Communities
  • Girls Incorporated

  • National Council of La Raza
  • National Mental Health Association
  • National Urban League
  • Traveler's Aid International
  • United Neighborhood Centers of America
  • Volunteers of America
  • YMCA of the USA
  • YWCA of the U.S.A.


In November 1996, staff of UWA, American Red Cross, and Girl Scouts of the U.S.A. presented a workshop on our collaborative approaches to measuring program outcomes at the American Evaluation Association annual conference.

In 1996/97, UWA staff served on outcome measurement advisory committees of Boys and Girls Clubs of America and Girl Scouts of the U.S.A.

The November 1997 American Evaluation Association annual conference featured a panel on outcome measurement by staff of UWA, Big Brother Big Sisters of America, and Boys and Girls Clubs of America and a consultant to Girl Scouts of the U.S.A.

In December 1997, UWA held a second training workshop for national organization representatives. Participating were representatives of:

  • Alliance for Children and Families
  • American Cancer Society
  • American Foundation for the Blind
  • American Red Cross
  • Boys & Girls Clubs of America
  • Camp Fire USA
  • Catholic Charities USA

  • COSSMHO (National Coalition of Hispanic Health and Human Services Organizations)
  • Epilepsy Foundation of America
  • Evangelical Lutheran Church
  • Girls Incorporated
  • National Easter Seal Society

  • National Mental Health Association
  • National Urban League
  • Planned Parenthood Federation of America
  • Salvation Army
  • Travelers Aid International
  • Volunteers of America
  • YMCA of the USA
  • YWCA of the U.S.A.


Representatives of the American Red Cross, Boys & Girls Clubs of America, and Families First, an affiliate of Family Service America, presented a panel on agencies' involvement with outcome measurement at the April 1998 United Way Community Leaders Conference.

Also in April 1998, UWA issued a report summarizing the outcome measurement activities of 27 national health and human service organizations.

A panel including representatives of the American Cancer Society and UWA presented a workshop on challenges and strategies for outcome measurement at the November 1998 American Evaluation Association conference.

Local affiliates of the Epilepsy Foundation of America and Family Service America described their experiences with outcome measurement at the April 1999 United Way Community Leader's Conference.

Representatives of Boys and Girls Club of America and local affiliates of Boys and Girls Club and Association of Jewish Family & Children's Agencies described the benefits and costs of outcome measurement at the May 2001 United Way Community Leaders' Conference.

United Way of America staff have made presentations on outcome measurement to staff or affiliates of the following national organizations:

  • Alliance of Information and Referral Services (national conference workshop, May 1997)
  • Alliance of Information and Referral Services/United Way of America National 211 Council (business plan workshop, December 2001)
  • American Bar Association Pro Bono Services (national conference workshop, March 1998)
  • American Cancer Society (national conference workshops, July 1997)
  • Association of Public Data Users (national conference presentation, October 1999)
  • Big Brothers Big Sisters of America (national conference seminar, June 1996)
  • Boys & Girls Clubs of America (national conference workshop and presentation, May 1996)
  • Boy Scouts of America (national conference keynote presentation, August 1996)
  • Corporation for National Service (state directors meeting presentation, October 1999)
  • Girls Incorporated (national conference workshop, April 1996)
  • GPRA [Government Performance and Results Act] Institute (national conference workshop, May 2000)
  • Independent Sector (research-in-practice seminar presentation, September 1999)
  • Leadership 18 (executive directors meeting presentations, July 1995 and July 1996)
  • Literacy Volunteers of America (national conference workshop, October 1997)
  • National Alliance to End Homelessness (national conference workshop, October 1997)
  • National Assembly of Health and Human Service Organizations (training directors meetings, February & September 1996; field service directors meeting, April 1998; chief financial officers forum, May 2002)
  • National Assembly of National Voluntary Health and Social Welfare Organizations (training directors meetings, February & September 1996; field service directors meeting, April 1998)
  • National Association of Housing Counselors (national training conference presentation, July 1998)
  • National Association of State Community Services Programs (national conference workshop, May 1998)
  • National Center for Nonprofit Boards (national conference workshop, November 1997)
  • National Collaboration for Youth (national meeting presentations, April 1995 and May 1996)
  • National Conference of Bar Foundations (annual meeting workshop, July 1998)
  • National Housing Institute (board planning meeting, January 2001)
  • National Institute for Government Innovation (national conference presentations, October 1999; March 2000; July 2000)
  • National Lung Association (distance learning presentation, March 2001)
  • National Mental Health Association (national conference workshop, June 1996)
  • National Mentoring Partnership (task force on accountability presentation, September 1999)
  • Performance Institute (workshop; September 2000)
  • Points of Light Foundation National Community Service Conference (workshop, June 1998; institute, June 2000)
  • Salvation Army (National Planning and Development Commission meeting presentation, January 1998)
  • Traveler's Aid International (national conference keynote presentation, June 1996; national conference workshop, June 1998)
  • United Neighborhood Centers of America (executive directors' roundtable keynote presentation and workshop, February 1997; regional conference workshop, September 1997)
  • YMCA of the USA (Southeastern Region executives meeting, March 1996)
  • YWCA of the U.S.A. (Mid-Atlantic Council workshop, February 1998)
Updated May 2002

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